It also contains antibias activities that generate both personal awareness. Periodicals diversity executive magazine, diversity diversityinc magazine, fair housing focus, nar. Sondra thiederman has found a way to prevent these losses by providing executives and managers with a stepbystep strategy for minimizing bias and. Chang, and anthony lising antonio one in a series of three papers commissioned as part of the making excellence inclusive initiative. A diverse workplace also makes for stronger business relationships with customers and vendors, and offers opportunities for lucrative interactions with businesses around the globe. Sondra thiederman is one of the nations leading experts on workplace diversity inclusion, crosscultural business, and bias reduction. Seven steps for defeating bias in the workplace by sondra thiederman making diversity work off ers fresh and fascinating ideas for reducing bias one person at a time. Managing diversity is a key component of effective people management in the workplace black enterprise 2001. That stereotype hurts will help you be a more effective communicator in todays diverse business environment. Drawing from research and 25 years of experience in the field, diversity expert dr.
Managing diversity in companies faced with an increasingly diverse employee population, helping the staff to work together despite their differences has become a real performance challenge. Sondra thiederman has found a way to prevent these losses by providing executives and managers with a stepbystep strategy for minimizing bias and maximizing the ability to effectively manage diversity. The good news is, theres a lot we can do to defeat bias. How to integrate thought diversity as with the previous studies however, the authors do accept the challenges inherent in making diversity work, with conflict and disengagement real risks to. Boomers eric harvey monday morning leadership david cottrell. Strategies for making it work by sondra thiederman, ph. Turning tense moments into productive conversations is from the producers of inclusion insights and the uhoh syndrome. The book provides guidelines for communicating respect and inclusion, a sixstep model for how to recover when you have unintentionally said something you wish you hadnt and your foot is in your mouth, and 12 techniques for speaking up against bias and.
Just because you delete an email from your work email account, it doesnt mean that its actually gone. Making diversity work by sondra thiederman, paperback. Worldcat dealinq effectively with diversity in the workplace. Helping you reach that level of success is what this book is all about. Diversity is any dimension that can be used to differentiate groups and people from one another. Mar 16, 2018 emotionally intelligent leadership for students. Stephen butler, cochair of the businesshigher education forum, believes diversity is an invaluable competitive asset robinson 2002. Whereas the access perspective considers diversity more as a business case by gaining access to diverse customers and international markets. Sondra thiederman is one of the nations leading experts on workplace diversity, crosscultural business, and bias reduction. Offcolor jokes must be kept out of the workplace, including email. However, when bias exists, the benefit of a diverse workforce lies dormant. Bridging versus breeching ties rearrange via dialectic inquiry but, watch out for power differences sep16 making diversity work for new ideas tsae 2016 24. Sondra thiederman, targets the more subtle forms of bias that insidiously undermine our ability to build truly inclusive workplaces.
Thiederman delivers the prescription to defeat bias in the workplace in this definitive book for executives, managers, human resources professionals, and diversity practitioners. A diverse workforce currently, the information technologybusiness process management itbpm industry employs around 3. Achieving equitable educational outcomes with all students. If you would like to order a pdf version of this product, click here. Buy making diversity work neteffect series by norma carrruffino, ph. Featuring sondra thiederman, one of the nations leading experts on workplace diversity, bias reduction, and crosscultural business, the gateways video shows how painful and disruptive diversity. This book contains personal examples and easy stepby. For additional information on todays topic, i suggest the book making diversity work. It was a century ago that immigrants began to pour off the ships at ellis island to be met by hoteliers anxious to provide them shabby housing in exchange for inexpensive labor in their boarding houses and hotels. Seven steps for ar resource defeating bias in the workplace ype hurts c i r rd based on the groundbreaking book by leslie c.
Benefits, challenges, and the required managerial tools 2 advantages. Nprs tavis smiley talks to diversity expert sondra thiederman about her new book, making diversity work. Turning tense moments into productive conversations is the new diversity and inclusion training video featuring sondra thiederman, one of the nations leading experts on workplace diversity, bias reduction, and crosscultural business, the gateways video shows how painful and disruptive diversity disasters can be, and offers simple tools to help. Sondra thiederman dissects the problems surrounding diversity in the workplace and offers specific. In a unique and powerful way, participants will experience the impact of stereotypical comments, explore why people dont speak up against stereotypes and other biased behaviors, and learn six techniques for speaking up against bias and stereotypes without blame or shame.
Calling on her 25 years of experience in the field, diversity expert dr. As president of crosscultural communications, a san diego based training firm, sondra has 25 years experience as a speaker, trainer, and author helping professionals in fortune 500 companies, public sector organizations, and dozens of associations find ways to. Making diversity work shifts the dialogue from blame to emphasis on the responsibility everyone shares to rid the workplace of bias. Drawing from research and nearly 30 years of experience in the field, diversity expert dr. The psychology and management of workplace diversity. Sondra thiederman, an expert on diversity issues in the workplace, has prepared a manual for managers and employees who want to recognize and correct. How effective principals manage their work critical issues in educational leadership. Diversity expert sondra thiederman introduces seven steps to prevent bias from distorting your work relationships. A read is counted each time someone views a publication summary such as the title, abstract, and list of authors, clicks on a figure, or views or downloads the fulltext.
Sondra thiederman has found a way to prevent these losses by providing executives and managers with a stepbystep strategy for. How to turn moments of tension into opportunities for understanding sondra thiederman, ph. Sondra thiedermans twentyfive years of experience in the diversity inclusion field, this fortypage handbook in pdf format lays out an innovative watch, think, act strategy that each of us can immediately apply to the task. Seven steps for defeating bias, president, crosscultural communications luncheon 12 pm b 25 pm transgender in the workplace. Kentucky department for libraries and archives workinq with cultural differences. Drawing from research and nearly 30 years of experience in the field, diversity expert sondra thiederman. As president of crosscultural communications, a san diegobased training firm, sondra has 25 years experience as a speaker, trainer, and author helping professionals in fortune 500 companies.
Readers will also find many useful tips on skills to develop to communicate more effectively in a context of diversity chapter 12. Making diversity work 7 steps for defeating bias in the workplace. Sondra thiedermans twentyfive years of experience in the diversity inclusion field, this fortypage handbook lays out an innovative watch, think, act strategy that each of us can immediately apply to the task. Making diversity work sondra thiederman soundview summary. Seven steps for defeating bias in the workplace sondra thiederman on. The ouch that stereotype hurts training video and pdf is a musthave and a mustsee for anyone seeking to create and sustain a respectful workplace. Sondra thiederman is the author of the diversity and inclusion handbook 3. Seven steps for defeating bias in the workplace, by sondra thiederman.
Making diversity work free summary by sondra thiederman. Download pdf bridging cultural barriers for corporate. The author has found a way to prevent these losses by providing executives and. Making diversity work neteffect series by norma carr. Managing differences dana daniel managing me learning crm meeting excellence 33 tools to lead meetings that get results glenn parker meetings, bloody meetings learning crm millennials vs. This powerful handbook by respected expert sondra thiederman will guide you through the three key dimensions of diversity and inclusion each of which contributes to the ultimate goal of. Measuring cultural resiliency in your students, program overview pdf file. Everybody has biases and, although that doesnt make us bad people, it does.
In a nutshell, its about empowering people by respecting and appreciating what makes them different, in terms of age, gender, ethnicity, religion, disability, sexual orientation, education, and national origin. Sondra thiederman author of the diversity and inclusion. Since receiving her doctorate in crosscultural studies from ucla, she has spent the last 25 years as a speaker, trainer, and author helping professionals in fortune 500 companies, public sector organizations, and dozens of. These are the penalties workplace bias exacts from american businesspenalties that companies cannot afford to pay.
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